ScraperAPI has acquired Traject Data

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Frequently-Asked Questions

If you’re on a Hobby, Startup, or Business plan and reach 100% of your credits before your standard renewal date, you’ll be able to: 1) seamlessly upgrade to the next plan, which often provides a better price-per-credit, or 2) contact our support team to discuss a custom plan tailored to your specific needs.

Customers on a Scaling, Professional, Advanced, or Enterprise plan can continue using our services on a PAYG model, using extra credits at a fixed, predictable rate; of course, you can always reach out to our sales team to adjust your plan to your increasing needs.

You can sign up here and get 1,000 free API credits (with a maximum of 5 concurrent connections), if you need additional API credits for testing purposes, please contact support.

Yes, you can cancel your subscription at any time in your dashboard or by contacting support, you will not be charged for cancelling.

We offer a 7-day no questions asked refund policy, if you are unhappy with the service for any reason, contact support, and we’ll refund you right away.

You can keep track of your API request volume and your concurrent request count in the dashboard after you sign up for an account.

You can change your card details anytime in your dashboard or by contacting support, we will help you securely change your card details.

Just contact support, we’re more than happy to answer any other questions you might have.